Privacy Policy

At Immanuel Institute of Social Science (“IISS”, “we”, “our”, or “us”), we respect the privacy of students, prospective students, parents, applicants, visitors, and other individuals who interact with our website.

This Privacy Policy explains what information we may collect through our website, how we use it, how we protect it, and the choices available to you when you provide your information to us.

By using our website or submitting information through our enquiry, admission, contact, or other online forms, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with our website and the services you request.

Information You Provide to Us

When you submit an enquiry, request information about a program, contact us, or begin the admission process, we may collect information such as:

Full name
Email address
Phone or mobile number
Program or course of interest
Educational qualifications
Academic details and previous institution information
Date of birth, where required for admission
Identity or identification details required for verification
Documents submitted as part of the admission process
Any message, enquiry, or other information you voluntarily provide

We only request information that is reasonably relevant to the purpose for which it is collected.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate time and duration of visits
Referring website or webpage
Basic website usage information

This information may be used to maintain website security, understand website usage, improve performance, and provide a better user experience.

2. How We Use Your Information

Information submitted through the IISS website may be used for legitimate educational, administrative, operational, and communication purposes, including:

Responding to admission and course enquiries
Providing information about our programs
Processing admission applications
Verifying submitted academic or identification documents
Communicating with applicants and students regarding their application
Providing counselling or admission-related assistance
Processing enrolment-related requirements
Responding to contact requests and other website enquiries
Verifying certificates through our certificate verification service
Maintaining academic and administrative records
Improving our website, content, and services
Protecting the website against misuse, fraud, unauthorized access, or security threats
Complying with applicable legal and regulatory requirements

We will not use personal information for purposes that are unrelated to the reason for which it was collected unless permitted or required by applicable law.

3. Admission and Academic Information

If you apply to a program through our website, we may need additional information to process your application.

This may include academic qualifications, mark sheets, identity documents, previous educational information, date of birth, selected program, and other information required for admission or verification.

Such information may be reviewed by authorized personnel involved in admissions, academic administration, student services, verification, or related institutional functions.

4. Certificate Verification

IISS may provide an online certificate verification facility that allows an individual to verify a certificate using the unique Certificate ID issued by the Institute.

When a Certificate ID is entered into the verification system, the website may display limited certificate information necessary to confirm whether the certificate corresponds with records maintained by IISS.

The certificate verification facility is intended only for legitimate verification purposes. Users must not attempt to access, manipulate, reproduce, or interfere with certificate records or the verification system.

Where appropriate, certificate information displayed through the verification facility may be limited to the information necessary to confirm authenticity and validity.

5. How We Share Information

We respect the confidentiality of personal information submitted through our website.

We do not sell or rent your personal information to third parties.

Information may be shared with authorized personnel, service providers, technology providers, or other parties where reasonably necessary to:

Process admissions and enquiries
Operate and maintain the website
Provide technical or hosting services
Maintain website security
Process applications or communications
Provide other services requested by you
Meet legal, regulatory, judicial, or governmental requirements

Where third-party service providers process information on our behalf, we expect them to handle the information appropriately and only for the relevant purpose.

We may also disclose information where disclosure is required by applicable law or where reasonably necessary to protect the rights, safety, security, property, or lawful interests of IISS, our students, applicants, or others.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including admission processing, academic administration, institutional records, certificate verification, legal obligations, dispute resolution, and legitimate operational requirements.

The retention period may vary depending on the nature of the information and the purpose for which it is maintained.

Where information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymize, or securely dispose of it.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand website usage, and enhance the user experience.

Cookies may allow the website to remember certain preferences or collect information about how visitors interact with different pages.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Third-Party Services and Links

Our website may use third-party services for functions such as website hosting, analytics, security, communication, forms, or other technical services.

The website may also contain links to third-party websites or platforms.

IISS is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before submitting personal information.

10. Your Privacy Rights

Subject to applicable law, individuals may have rights relating to their personal information, including the ability to request information about the personal data held by an organization, request correction of inaccurate information, withdraw consent where processing is based on consent, or raise a concern regarding the handling of personal information.

The availability and scope of these rights may depend on the applicable law and the nature of the information or processing involved.

India’s data-protection framework includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025. The applicable provisions will be followed by IISS as and when they come into force and apply to the Institute.

To make a privacy-related request or raise a concern, please contact us using the details provided below.

11. Children's Privacy

Our website is primarily intended for individuals seeking information about higher education programs and related institutional services.

Where information relating to a minor is required, such information should be submitted by or with the involvement of a parent, guardian, or other person authorized to provide such information, where required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data-handling practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.